Frequently Asked Questions

It is recommended to schedule plumbing maintenance annually to catch any potential issues early on and ensure the optimal performance of your plumbing system.

In case of a plumbing emergency, it’s crucial to turn off the main water supply and contact our 24/7 emergency hotline immediately for prompt assistance. 1-518-584-2300

To prevent frozen pipes, insulate exposed pipes, keep cabinets open to allow warm air circulation, and let faucets drip during extremely cold weather.

The average lifespan of a water heater is around 8-12 years. Consider replacing it if you experience frequent repairs, decreased efficiency, or if it is nearing the end of its expected lifespan.

Signs of a gas leak include a rotten egg smell, hissing sounds near gas appliances, dead plants around gas lines, and unexplained high gas bills. If you suspect a gas leak, evacuate the premises immediately and call your gas provider and emergency services.

To enhance energy efficiency, regularly clean or replace air filters, seal air leaks in your home, and consider upgrading to a programmable thermostat or high-efficiency heating system.

Avoid pouring grease, oils, or coffee grounds down the drain, use drain covers to catch hair and debris, and periodically flush your drains with hot water and vinegar to prevent build-up.

Signs of a water leak include unexplained water puddles, increased water bills, mold or mildew growth, and low water pressure. Our technicians can perform leak detection services to pinpoint the source of the problem.

While minor installations can be DIY projects, it is recommended to hire a professional plumber for more complex installations to ensure proper connections and avoid potential issues.

The best plumbing system depends on various factors such as the size of your home, local regulations, and your specific needs. Our experts can assess your requirements and recommend the most suitable plumbing system for you.

Strange-tasting or odorous water may indicate issues with the water supply or plumbing. Contact our team to perform water quality testing and determine the source of the problem.

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